All sealed units manufactured and installed April  1st, 2021 to present by Cossins Windows Ltd. are  warrantied for a term of 25 years from the date of  purchase. This warranty relates directly to loss of air  seal due to defects in the material or workmanship.  This warranty does not cover cracked or broken  glass due to heat build up, spontaneous breakage,  accidents or abuse. The warranty will be null and  void if the sealed unit has been altered in any way  from its original state, such as solar control films,  stickers, paint or blinds installed closer than 2” from  the glass. Labour charges apply after TWO (2) YEARS  from manufacturing date.

Condensation on the interior surface of the window  is not related to glass or product performance.  Visit www.cossins.com for more information on  understanding home humidity and how to manage  it to protect and preserve the longevity of your  windows.

Multi-Point Door hardware is warrantied for 10 years and all door handle sets are warrantied for 5 years against defects, workmanship and to remain in good operational condition. This warranty does not include scratches and/or abrasions on finishes, products that have been altered or improperly installed, abused, or products deemed to have undergone normal wear and tear. For more detailed information on our door hardware warranty, please contact us.

Fibreglass – Smooth Panel: 25 Year Limited Warranty

Fibreglass – Wood Grain Panel: Limited Lifetime

Warranty Steel – 10 Year Limited Warranty

All of our door slabs are warranted, as noted above, from the date of installation against manufacturing defects in material and workmanship. Our warranty is voided if the door panel, trim and jamb are not painted or stained completely on all 6 sides within 30 days of installation.

Doorlites are warranted from the date of purchase against manufacturing defects in material and workmanship. This warranty will be voided if damage is caused by accident, negligence or if installed in abnormal or extreme locations or situations.

In the event that a doorlite needs to be replaced, and the decorative pattern is no longer available, we will make a reasonable effort to find a suitable replacement of equal or lesser value. No substitutions will be allowed if the same decorative style as the one deemed defective is currently available from the manufacturer.

In the event a Craftsman style door slab is defective, the entire doorslab will need to be replaced. In this case, we will have the door manufacturer replace the entire door slab, including the defective doorlite, at no charge.

All Cossins PVC windows carry a 20 year warranty  against such defects in material and workmanship  that might result in blistering, flaking and corroding  of the window frame or sash members. Not covered  under the warranty are frames and sashes that have  been painted as well as using harmful solvents and  abrasive brushes or cloths that have been used to  clean the vinyl frame or sash members.

For a period of 20 years, starting from the date  of installation, we warrant our aluminum/metal  cladding to be free of defects in materials and  workmanship.

Exposure to sunlight, air pollutants and everyday  weather may cause all wood/metal-clad surfaces  to gradually fade and even accumulate surface dirt  or stains. These are normal conditions and are not  covered under the Cossins Warranty.

Due to natural variations in wood, Cossins Windows Ltd does not warranty wood components that are exposed to the elements – such as those of a home-in either their natural, stained or painted condition.

All of our window hardware is warranted to remain  in good operational condition and comes with a  ten(10) year warranty through Truth Hardware. This  warranty does not cover discolouration on finishes,  or any product which has been improperly installed,  abused, misused, worn out or altered, nor does it  cover corrosion related damage. For more detailed  information on the Truth Hardware warranty please  visit www.truth.com.

Velux Canada manufactures all of the Skylights and Sun Tunnel products sold here at Cossins Windows. Velux offers a 10-year warranty on all Skylights and Sun Tunnels. They also have a 5 year warranty on the electrical and sunscreens products. For full details on the Velux warranties please visit www. velux.ca

All items installed by Cossins Windows hold a 10-year warranty from the installation date. Cossins Windows is not responsible for damage to the property that is a result of any pre-existing conditions of the home which includes, but is not limited to: dry-rot, cracked stucco, any existing leaks or weather damage. After a period of 10 years from the original installation date, the homeowner is responsible for all labour costs associated with replacement or repairs.